Overview Axcient™, a ConnectWise company can provide a hard drive for seeding your backup data to the Axcient cloud.  Please open a new Support case in the x360Portal, partner.axcient.com, and provide the information below to request a drive. Note: Preload drives ship within the continental United States only. Order a Preload Seed Drive To order a p...

Version:  Bare Metal Restore (BMR) 2.11.0 Release date:   September 17, 2025       Overview x360Recover Bare Metal Restore 2.11.0 is a feature release. The primary purpose of this release is to provide new functionality to support Incremental Bare Metal Recovery direct from Vaults. Major Feature:  Direct Vault Downloads Summary of Feature Enhancemen...

x360Recover Agent for Linux Release Notes – Release v3.13.0 Release Date: Targeted Release January 7, 2026 Major Features:  Feature Enhancements Bug fixes Release Overview x360Recover Agent for Linux 3.13.0 is a Maintenance Release. The primary focus of this release is to add support for newer Kernel builds and Debian 13 (Trixie) as well as address ...

Overview  This article provides instructions for accurately enabling and disabling the IPMI port on the ConnectWise x360Recover-BDR-Rack-NVMe product. Note: For security purposes, the onboard IPMI ports on Axcient branded hardware devices is shipped in a disabled state. To enable IPMI you must access the system BIOS and change the configuration to e...

x360Recover Cloud Agent for Windows 3.13.0 Agent version Windows 3.13.0 Release date October 1, 2025     Overview x360Recover xCloud Agent for Windows 3.13.0 is a Feature Release. The primary focus of this release is to implement support for Direct to Cloud backup of NAS devices. Summary of Feature Enhancements Added support for Agent Proxy of NAS p...

x360Recover Agent for macOS Release Notes – Release v3.13.0 Release Date: Targeted Release January 7, 2026 Major Features: Bug fixes Release Overview x360Recover Agent for macOS 3.13.0 is a Maintenance Release. The primary focus of this release is to resolve bugs found during the agent support escalations and improve user experience. Summary of Feat...

Component x360Sync Web Version 3.0.7 Release Date March 19, 2026             Enhancements Upgraded authentication library for better security Fixes Fixed a bug where Firefox 145 and later would freeze the tab when scrolling through multipage documents in Web Viewer ...

Component  Private Cloud Version 3.6.31 Release Date March 19, 2026 Contents  Thick Client Windows: 3.6.30.546 Thin Client Windows: 3.6.41.523 Thick Client Mac: 3.7.0.690 Server: 3.6.50 Web: 3.0.4  Outlook add-in: 3.6.1.193                   How to Install To update an existing x360Sync Private Cloud Server installation, simply launch the embedded U...

Overview You have the ability to configure vault settings from within  x360Recover Manager . For example, as a best practice, we recommend setting up vault-wide alerts and threshold settings. When you configure these settings, you select when a vault's health status changes.   Configure Vault Settings You must have single-sign-on (SSO) access to Man...

Overview The recommended process for upgrading PostgreSQL on a Private Cloud server involves running versions 9.x and 14.x side-by-side, taking all services offline, performing a backup from the old server, restoring to the new server, then bringing services back online. This results in downtime during the migration process, the length of which depe...