Heather Hootman

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Updated August 24th, 2021 by Heather Hootman

Sync files with the Thin Client - x360Sync

When files and folders are added to the web portal, they automatically become viewable on your local machine, inside your Synced Folder. You can either keep content online to conserve local storage resources, or make files available for offline use. To upload files in the Thin Client on a Windows machine: On your computer (local machine), open the T...

1 min reading time
Updated June 30th, 2021 by Heather Hootman

Manage Axcient BDR orders - x360Recover

You can see the status of your Axcient BDR orders from the Licensing Portal. To manage Axcient BDR orders: From the License Management left pane menu, click to expand My Account and then select My BDR Orders. To review the status of your pending BDR order, click the View Details button. Optionally, click the Cancel button to cancel an order that has...

0 min reading time
Updated July 15th, 2021 by Heather Hootman

Manage reports and central alerting - x360Recover

The Global Management Portal (GMP) allows you to schedule recurring reports so that you can stay informed of important events that occur in the system. You can customize report delivery from within the GMP and select from a variety of administrative and customer-facing report types. You can choose to have these reports delivered to any email recipie...

1 min reading time
Updated August 5th, 2021 by Heather Hootman

6. Reports - x360Recover Manager

Within Manager, you can generate reports detailing usage summary, appliance and vault details, and more. There are two sets of tabs that organize Reports. The top row of tabs separates BRC and D2C reports.  The Definitions tab allows you to view, edit, or delete reports emailed on a daily, weekly, or monthly basis.  The Auditor tab allows you to fil...

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Updated October 11th, 2021 by Heather Hootman

Introduction to x360Sync for Administrators

Welcome to the x360Sync User Guide for Administrators  This is a self-guided manual to walk through features and functionality for x360Sync.  The x360Sync SaaS Certification program gets you started and provides examples of configuring, managing, troubleshooting and marketing x360Sync.  It also covers creating your first organization and inviting us...

3 min reading time
Updated October 14th, 2021 by Heather Hootman

Port forwarding for a virtual office - x360Recover

Port forwarding is not enabled by default but can be configured to work in a virtual office.  NOTE: Enabling port forwarding could lead to network collisions if configured on a test virtual office. Do not enable and configure port forwarding for a test virtual office as productivity and data loss might occur. Additionally, Port forwarding must be en...

0 min reading time
Updated July 15th, 2021 by Heather Hootman

Monitor alerts in the vault web interface - x360Recover

The Alerts tab in the lefthand navigation shows the status of any active or recent alerts generated by the Vault. For example, you can track replication status, storage failures, and more. The following alerts can be generated by the Vault: Degraded Storage Volume in ZFS Pool The Degraded Storage Volume in ZFS Pool alert is generated if a Vault stor...

1 min reading time
Updated October 22nd, 2021 by Heather Hootman

Oct 07 2021 - v 2.81.0 - Release Notes x360Cloud

Version      2.81.0 When      North America - October 6, 2021     Europe - October 7, 2021  Goals Fix issues reported by users  Improve user experience when browsing data backed up for multiple end user accounts Improvements Ability to switch an end user account in the Browser Previously, when browsing backed up data, users had to navigate back to t...

1 min reading time
Updated November 8th, 2021 by Heather Hootman

Use the Android app - x360Sync

If you use an Android device, you can download the Android app in Google Play. The app allows you to: View, rename, delete, and move content, Upload content from your device, Easily edit Microsoft 365 content, Lock files and folders, Share files and folders (including secure shares), Manage share links, Automatically back up your photo gallery to a ...

4 min reading time
Updated August 5th, 2021 by Heather Hootman

4. Service Details - x360Recover Manager

The Service Details page allows you to configure service level SLA thresholds, view storage summaries, view entitlements, view a hardware description of the appliance, and more. Appliance Summary Message—This panel displays a message summarizing Appliance storage. Appliance Service Details—This panel displays summary information for the Service. Con...

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