Heather Hootman

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Updated August 1st, 2022 by Heather Hootman

Jan 27 2022 - v 2.95.0 - Release Notes x360Cloud

Version      2.95.0 When      North America - January 26, 2022     Europe - January 27, 2022 Goals Improve restoration UX  Fix issues reported by users  Improvements Record of target location for restorations  As part of our efforts to continually improve the user experience for restorations in x360Cloud, in version 2.95.0 we are adding more transpa...

1 min reading time
Updated July 15th, 2021 by Heather Hootman

Manage, add, and remove licenses - x360Recover

Manage licenses You can add or delete license packs over time or adjust licensing models as your Customer needs grow and change. Please consider the following before making changes: Endpoint licenses are cumulative; you can add additional license packs over time to meet your needs. You can only assign one Storage license at a time to a Location. End...

2 min reading time
Updated June 1st, 2022 by Heather Hootman

May 2022 - v 2.10.0 - Release Notes x360Portal

Version Application 2.10.0 When May 17, 2022 Enhancements Added checkbox for x360Sync under Product Access section of the Create/Edit User form  Updated table column heading on Users page from "Role" to "Portal Role"  Fixes N/A SUPPORT | 720-204-4500 | 800-352-0248 Contact Axcient Support at https://partner.axcient.com/login or call 800-352-0248 Fre...

0 min reading time
Updated July 7th, 2021 by Heather Hootman

Monitor an organization dashboard - x360Cloud

Monitor an organization dashboard When you first log in to an organization, you will be presented with the Dashboard page. You can use this page to view connected services, activity reports, and backup statistics. To monitor the Dashboard: In the Reseller Portal Organizations page, click the name of the organization you want to manage. The client ac...

1 min reading time
Updated October 14th, 2021 by Heather Hootman

Jun 2021 - Thick Client v 3.1.0 - Release Notes x360Sync

June 2021 - Release Notes - x360Sync Component      x360Sync Thick Client Version      3.1.0 When      June 2021  Enhancements   Added checks to prevent service disruptions Added telemetry in order to view agent health Made updates to storage indication in GUI Added options that allow users to resolve collisions in bulk Fixes Fixed an issue where th...

0 min reading time
Updated July 21st, 2021 by Heather Hootman

Manage user accounts - x360Sync

When new users have been added to your system, you have many options for managing user accounts. Using the Accounts page, you can view a list of user accounts, send email messages to user accounts, edit user accounts, and delete user accounts. TIP If you want to see a list of all user accounts from every organization and suborganization, make sure y...

1 min reading time
Updated July 15th, 2021 by Heather Hootman

Recover a domain controller - x360Recover

If you are restoring a Domain Controller, you will need to perform additional steps when booting for the first time after recovery. Simply restoring a Domain Controller to an earlier point in time is insufficient, as the directory is replicated to multiple Domain Controllers and time-stamped with a serial number to identify the latest version. For e...

0 min reading time
Updated June 30th, 2021 by Heather Hootman

Automatically back up Microsoft 365 users - x360Cloud

After you configure service information for a client account, you can specify the Microsoft 365 end user accounts that will be backed up. Optionally, you can configure x360Cloud to automatically back up new user accounts. x360Cloud might take up to 24 hours to back up selected end user accounts. The initial back up might take up to 72 hours to compl...

0 min reading time
Updated August 4th, 2021 by Heather Hootman

Manually select SharePoint sites for backup - x360Cloud

Overview After you configure service information for a client account, you can specify the SharePoint Site Collections (Document Libraries) that will be backed up.  There are two methods you can use to select SharePoint Site Collections for backup with x360Cloud. Each is described in the instructions below: NOTES: When you back up a SharePoint Site ...

1 min reading time
Updated October 14th, 2021 by Heather Hootman

Aug 2021 - Android v 4.18 - Release Notes x360Sync

August 2021 - Release Notes - x360Sync Component      x360Sync Android Version      4.18 When      August 2021  Enhancements   N/A Fixes Fixed an issue where downloading files grater than 4MB would result in an error Fixed an issue where the Search field was missing on Android 7.0 and older Fixed an issue where rotating your device would change the ...

0 min reading time