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      Axcient x360Cloud

      Axcient x360Recover

      2023 Release Notes - x360Recover

      2022 Release Notes - x360Recover

      Essential User Guide - x360Recover

      **[INDEX] - x360Recover

      --- FAQs - D2C: Backup without an appliance

      --- FAQs - BDR: Axcient appliance or BYOD

      BDR [INDEX]

      BDR Technical FAQs

      1a. Appliances: Select and install

      1b. Appliances: Configure and manage

      1c. Appliance FAQs

      2. Vaults: Install and manage

      3. Agents: Install and manage

      4. Integrate PSA

      5. Backup

      6. Restore and recover

      7. Monitor and manage

      8. Report

      BDR FAQs & Troubleshooting - x360Recover

      Appliance FAQs

      01. Install

      02. Deploy

      03. Integrate PSA

      04. Backup

      05. Restore and recover

      06. Monitor and manage

        How to audit license use - x360Recover

        How to search - x360Recover

        How to manage ConnectWise settings from the GMP - x360Recover

        Timings - x360Recover

        Modify the agent - x360Recover

        How to add vaults and manage settings - x360Recover

        How to manage the storage pool - x360Recover

        Central alerting in the Management Portal - x360Recover

        Custom NTP server configuration - x360Recover

        [TEST] PSA for x360Recover

        How to change an email address on the Licensing Portal - x360Recover

        How to change the Licensing Password - x360Recover

        How to Reset the reseller password on the Licensing Portal - x360Recover

        Manage alerts generated by the appliance - x360Recover

        Manage job status and history - x360Recover

        Manage schedules for backup jobs of protected systems - x360Recover

        Agent data compression

        Manually update an agent

        Agent disk I/O throttling

        Use the Axcient File Browser to view mounted disk volumes

        Use the settings menu to manage email notifications, logos and more

        UPS monitoring and managed shutdown

        Replace or add SSD drives for Axcient legacy BDRs

        Change or update a password for a customer in the x360Recover Licensing Portal

        Identify hard drive serial number in the storage pool - x360Recover

        Snapshot retention settings - x360Recover

      07. Report

      08. Troubleshooting

      INTRODUCTION [Index]

      BDR ARCHIVE

        Introduction to x360Recover FAQs & Troubleshooting

        Configure ConnectWise for an appliance or vault - x360Recover

        What is RAID? - x360Recover

        Best practices - x360Recover

        Replication throttling between an appliance and a vault with QoS

        Quick Start Deployment Guide - x360Recover

      BDR User Guide - x360Recover

      BDR - x360Recover Release Notes

      Supported configurations

        x360Recover BDR Technical FAQs

        Components of x360Recover - BDR - FAQs

        Best practices - x360Recover

        Quick Start Deployment Guide - x360Recover

        Introduction to x360Recover BDR

        Option B: Choose an Axcient appliance

        Option C: Bring your own device

      --- FAQs - x360Recover Technical FAQs

      ------About x360Recover

      Webinars

        Introduction to x360Recover

      Axcient x360Sync

      Axcient x360Portal

      Axcient Classic Products

      Other Axcient Services

      Axcient Knowledgebase  /  Axcient x360Recover  /  --- FAQs - BDR: Axcient appliance or BYOD  /  BDR Technical FAQs  /  BDR FAQs & Troubleshooting - x360Recover   /  06. Monitor and manage  /  Modify the agent - x360Recover

      Modify the agent - x360Recover

      Super Administrator

      Written By Tami Sutcliffe (Super Administrator)

      Updated at February 9th, 2022

      Finding the aristos.cfg File 

      The aristos config file is located in one of the following two locations (if the agent was installed in the default location):  

      32-bit Systems:  C:\Program Files\Replibit\aristos.cfg
      64-bit Systems:  C:\Program Files (x86)\Replibit\aristos.cfg

      Before modifying aristos.cfg, make sure you stop and disable the service or the file will be write protected.

      The default configuration is shown below:

      aristos.cfg-default.gif

      Modifying Volumes to Backup 

      The BACKUP_VOLUMES= line of the config file is an inclusion list.  By default, the list will be blank, prompting a backup of all detected NTFS volumes.  To set your inclusion list, specify the volumes you would want to back up, separated with commas.  Please see the below image for an example:

      aristos.cfg-backupvolume.gif

      Modifying the Number of Worker Threads

      The number of worker threads per processor core is set to 4.

      In some cases, you may need to reduce that number by manually specifying the number of threads.  To modify the number of worker threads:

      1. Stop the service
      2. Open the aristos.cfg file with notepad
      3. Add the line NUM_WORKERS=X where X is the number of threads
      4. Save the file
      5. Start the x360Recoverservice

      NOTE: Lowering the number of worker threads will reduce the speed of the backup.  If the backups start overlapping, you may need to increase the time between snapshots

      Enable/Disable Fast Delta

      Fast Delta is a new, proprietary block change detection algorithm that dramatically improves the backup performance of large database applications like Microsoft Exchange and Microsoft SQL.

      Enabling Fast Delta can reduce backup times from hours to minutes for larger Exchange and SQL deployments. Because the agent no longer has to scan entire database files to find blocks that have changed since the last backup, it is now able to quickly determine only the changed blocks within the database since the last backup. 

      Note

      Fast Delta is turned OFF by default. To enable Fast delta on any of your Microsoft SQL or Exchange servers exhibiting long backup times, enable fast delta by performing the following steps:

      1. Stop the agent on the protected system
      2. Edit the aristos.cfg file in the Agent installation directory
      3. Set USE_FASTDELTA=true (or false if you want to disable) and save the file
      4. Start the agent service on the protected system




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