Kathleen Southards

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Updated September 24th, 2024 by Kathleen Southards

Edit files in the Web Portal using the Collaborative Web Editor - x360Sync

With the real-time Collaborative Web Editor, you can edit documents, spreadsheets, and presentations when working in the web portal, without needing to download a separate application or navigate away from the system. Additionally, the Collaborative Web Editor allows you to make these changes simultaneously with multiple coauthors, and lets you see ...

3 min reading time
Updated October 11th, 2024 by Kathleen Southards

Configure the file and folder locking feature - x360Sync

Overview x360Sync allows users to place locks on files and folders in Team Shares, giving subscribers the ability to set read-only permissions on shared content. This feature prevents other Team Share subscribers from editing and overwriting content while changes are being made. Users can place locks on a whole Team Share, a subfolder in a Team Shar...

4 min reading time
Updated August 1st, 2024 by Kathleen Southards

Install a desktop client on a terminal server - x360Sync

Overview x360Sync supports Windows terminal servers, allowing multiple users to log into one machine.  Known issues While Windows terminal servers are supported, x360Sync only allows one single sync queue. This means all users will share a unified sync queue. For example, if an end user adds a file and initiates a sync process, other sync processes ...

1 min reading time
Updated August 4th, 2024 by Kathleen Southards

Use the same authentication source for multiple organizations - x360Sync

Scenario   Active Directory, or any LDAP authentication source, can act as a source for user accounts within an organization. In most instances, administrators configure separate authentication sources for each individual organization and suborganization.  In some instances, you might need to utilize one authentication source for multiple organizati...

1 min reading time
Updated August 4th, 2024 by Kathleen Southards

Configure bandwidth throttling - x360Sync

Overview x360Sync's bandwidth throttling feature allows you to configure the maximum number of Kilobytes that can be transferred (uploaded or downloaded) per second. This feature lets you conserve resources used by one machine, or one organization, when the server or desktop client location has limited bandwidth. As an administrator, you can configu...

4 min reading time
Updated August 1st, 2024 by Kathleen Southards

About the server (Private Cloud) - x360Sync

When you host x360Sync on your own server, it is recommended that you configure x360Sync and its components according to best practices. The system requirements for the server are as follows:   Requirement   Minimum   Recommended   Hard Disk   80GB minimum hard disk, with 350MB required for installation   1TB+ direct-attached hard disk   6GB/s trans...

1 min reading time
Updated August 1st, 2024 by Kathleen Southards

Migrate from Private Cloud to SaaS - x360Sync

As an x360Sync partner, you can optionally migrate from a Private Cloud environment to a SaaS environment—or vice versa. When you migrate environments, you will need to reconfigure the following:  Organizations Policies and settings Team Shares User accounts  Data And more  Moving Data You can utilize File Server Enablement to move data between envi...

0 min reading time
Updated July 29th, 2024 by Kathleen Southards

Configure the server (Private Cloud) - x360Sync

After x360Sync server is installed, you will need to enter a license key and configure general system settings in the administrative web portal. NOTEYour Private Cloud license key can only be used once during registration. The original license key cannot be detached and re-provisioned. A new key must be requested for each registration. To configure ...

2 min reading time
Updated August 4th, 2024 by Kathleen Southards

Best practices for x360Sync administrators

This guide highlights important best practices to guide you as you create and manage organizations and support end users.  Best Practice 1: Limit access to the master organization When you first log in to the administrative web portal, you will only see one organization in the left-hand Organization navigation bar. This is the master organization. T...

7 min reading time
Updated August 1st, 2024 by Kathleen Southards

Glossary - x360Sync

A  Activity alert Activity alerts are system-generated notifications that can be configured to inform anyone of important events. These alerts are configured by administrators in the Activity tab of the administrative web portal, and are delivered through email, text message, or an integrated PSA system. Activity Log The Activity Log is a section of...

18 min reading time