Yuni Groff

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Updated March 29th, 2022 by Yuni Groff

Introduction to x360Cloud FAQs & troubleshooting

Introduction to x360Cloud FAQs & Troubleshooting As an x360Cloud partner, you can access our service and product support to ensure your clients and their customers stay productive, safe, and up-and-running.   To verify the status of any Axcient service, check here: https://status.axcient.com For response times and service levels, check our Suppo...

0 min reading time
Updated August 29th, 2021 by Yuni Groff

Introduction to x360Sync for End Users

Welcome to the x360Sync User Guide for End Users  This is a self-guided manual to walk through features and functionality for x360Sync. The x360Sync SaaS Certification program gets you started and provides examples of configuring, managing, troubleshooting and marketing x360Sync.  It also covers creating your first organization and inviting users. T...

1 min reading time
Updated November 19th, 2021 by Yuni Groff

User Experience Design Team

Axcient's dedicated team of UX (user experience) designers craft the user interface of the x360 platform. Our goal is to provide partners with solutions that are useful, easy to use, and aesthetically pleasant. The best resource to ensure we're providing a great user experience is you -- the users! It's valuable for us to continuously check in aroun...

0 min reading time
Updated March 21st, 2022 by Yuni Groff

Appliance-specific recoveries

This article walks through various ways to recover an existing protected system from a BDR appliance.  Virtualize    The quickest way to restore a protected system from a backup recovery point (with minimum downtime) is to virtualize the protected system on the local backup appliance. Every x360Recover backup creates a ready-to-use full system image...

10 min reading time
Updated December 22nd, 2021 by Yuni Groff

Security Update: Log4J Vulnerability

12/22/2021 Update Delete Dec 22 Update: BRC Appliance versions >= 10.4 hotfix We've begun rolling out a hotfix for the Log4J exploit to fully protect against current known vulnerabilities in <2.16.0. If you have auto-update enabled, you will receive this patch in the next two days. If you do not have auto-updates enabled, you will need to manu...

3 min reading time
Updated July 29th, 2021 by Yuni Groff

Introduction to x360Sync

Introduction to x360Sync This knowledgebase section includes documentation for the Administrator and End User features for x360Sync. x360Sync is your solution for secure file storage, sharing, and collaboration.  Highlights:  Military-grade security and file access from any device File Server Enablement - the ability to cloud-enable any folder on a ...

0 min reading time
Updated March 21st, 2022 by Yuni Groff

Cover Page - Virtual Office with x360Recover Manager

   Essential User Guide        Section 5: Recover with x360Recover     Subsection: Virtual Office with x360Recover Manager     Other resources:  Before you begin - Requirements & configurations Best practices - Hardware, software & devices x360Recover Direct-to-Cloud and x360Recover BD R (formally Replibit) certifications - interactive walkt...

5 min reading time
Updated March 21st, 2022 by Yuni Groff

Manage virtual offices

Monitor virtual offices  The Virtual Office page is accessible when a virtual office has been started. This page is the administrative page for each virtual office. From here, you can manage and administer the virtual office. The main sections of the Virtual Office View page are: Device List This section displays all protected devices under the Clie...

3 min reading time
Updated August 18th, 2021 by Yuni Groff

Welcome to the x360Recover BDR User Guide

Welcome to the x360Recover BDR User Guide This is a self-guided manual to walk through features and functionality for x360Recover's BDR.  For a more hands-on learning experience, the x360Recover Certification program shows you how to get started with x360Recover and includes examples of how to use the Licensing Portal, work with the appliance, under...

0 min reading time
Updated March 21st, 2022 by Yuni Groff

Manage protected systems

Manage protected systems in a vault or appliance  Assign an alias to a protected system   Many of our partners have reported difficulty distinguishing various managed client devices due to their internal naming conventions.  Partners that prefer to name client devices based on function (without any client-specific component) often have many protecte...

5 min reading time