Introduction to x360Cloud FAQs & Troubleshooting
As an x360Cloud partner, you can access our service and product support to ensure your clients and their customers stay productive, safe, and up-and-running.
| To verify the status of any Axcient service, check here: https://status.axcient.com |
| For response times and service levels, check our Support Level Agreement and our Cloud Services SLA. |
| For immediate assistance, open a Support ticket in your Axcient x360Portal |
| For free and self-guided training, x360Cloud certification courses are available through the Axcient x360Portal |
| For step-by-step documentation, the full x360Cloud user guide is here in the Knowledgebase |
Our most referenced FAQ and Troubleshooting articles include: