Overview 

• The x360Cloud Public API is now in Early Access and is available at https://developer.axcient.com/x360cloud.

You can now leverage the x360Cloud Public API to integrate with third-party products and gain deeper insights into your protected client organizations.

 
The API currently supports querying key information about client organizations in x360Cloud, including

• backup health status
• protected users and shared resources
• backup data statistics. 

Future releases will introduce protection settings management. This will streamlined operations and reduce your manual intervention.

API key

• To use the Public API, authorization is required via API key (in a header based format). 
• The key can be created from within the Settings section of the x360Portal. 
• To find more information on how to create API keys, visit help.axcient.com for guidelines.

Documentation

• Supported response codes
• API query parameters
• response examples and 
• objects schema

are documented in accordance with OpenAPI specifications at https://developer.axcient.com/x360cloud.

Supported response codes

API endpoints

Supported API endpoints are listed at https://developer.axcient.com/x360cloud.

Client

Operations related to client organization management.

·        /client

·        /client/{clientId}

·        /client/{clientId}/backup_status

User

Operations related to client organization users.

·        /client/{clientId}/user

·        /client/{clientId}/user/{userId}

Shared Resource

Operations related to client organization shared resources,e.g. SharePoint sites or Google Workspace shared drives.

·        /client/{clientId}/shared_resource

·        /client/{clientId}/shared_resource/{sharedResourceId}

Try it out! (authorization and execution)

After generating an API key, you can start testing the APIs at  https://developer.axcient.com/x360cloud.

1. To start, click the Authorize button:

2. Enter your API Key into the Value field. 

3. Click Authorize and then close the dialog

4. Click the “Try it out” option: 

Choose your preferred filtering settings and click the Execute button for the API endpoint that you would like to try out:

After execution, you can view the Request URL and xcopy the cURL command to run the request from the command line.

Additionally, you will see the response from x360Cloud:

NOTE: Page number (“page”) is starting from 0 and can be set along with page size (“page_size”) in the Parameters list for each API end point:

Use the "numberOfAvailableResults" count to determine the total number of entities matching the query and filters in the response. Combine this with the "page_size" value to iterate through all pages when retrieving a list of objects from the API.

For example, if "numberOfAvailableResults" is 14 and "page_size" is set to 5, you will need to iterate through 3 pages to retrieve all objects.

Error codes

Following response codes and error messages are supported.

Support

Support Contacts:

• Partner Support: Partners should log a ticket within the x360Portal for assistance.
• Vendor Support: Vendors should email api@axcient.com for any required support.

 SUPPORT | 720-204-4500 | 800-352-0248

• Contact Axcient Support at https://partner.axcient.com/login or call 800-352-0248 
• Have you tried our Support chat for quick questions?
• Free certification courses are available in the Axcient x360Portal under Training 
• Subscribe to Axcient Status page for updates and scheduled maintenance

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