What does this setting control? This setting controls the frequency of alerts generated when backups are missed. Where do I find this setting? This setting is available on both vaults and appliances, and is found on the Protected System > Protected System Details page: How does this setting configuration work? The default value for this setting i...

We've introduced new functionality in our Retention Policy Manager, allowing greater flexibility when you are managing retention settings. In previous versions of x360Recover, you could only manage retention settings on an individual protected system basis, from the protected system Details page. With the new Retention Policy Manager feature in 12.5...

Issue Unable to back up Microsoft 365 user emails.  Solution Your administrative user needs to implement the User Impersonation in Microsoft's Exchange Online.  How to configure Exchange Online Impersonation: 1. Log in as administrator at https://portal.microsoftonline.com/ 2. Go to the ‘Exchange” Admin section. 3. In ‘Exchange admin center’ go to P...

Recover an Exchange mailbox with DirectRestore (ADR) - ( Overview) For appliances: Recover an Exchange mailbox on an appliance Perform Microsoft Exchange granular recovery from a Direct-to-Cloud (D2C) protected system  Axcient Direct Restore (ADR) works by directly accessing files from the Microsoft Exchange mailbox database, and then extracting and...

Technology Questions Why should a MSP choose x360Recover? An MSP should choose x360Recover for the following reasons: If they are dissatisfied with their current BDR vendor If they need a BDR solution for offsite backups and/or always-on business continuity If they are paying too much, need more flexibility, or need a better ConnectWise integration ...

Why use Fast Delta for SQL and Exchange Servers? If a protected system houses a large database system, such as Microsoft Exchange or Microsoft SQL, you can improve backup performance by turning on Fast Delta. Due to Microsoft's  'cheating' (bypassing the normal Volume Shadowcopy Services processes), the agent cannot rely on VSS to determine changed ...

Problem: The user receives the following error after a replication job fails: Backup "Backup Job"  on Device Failed --- Error - winexe returned error: Ok. The command completed successfully. The command completed successfully. winexe returned error: Ok. The command completed successfully. The command completed successfully. Errors occurred creating ...

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     Version      2.16.0      When USDC:  June 24, 2020 AMS:    June 25, 2020      Goals Provide resellers with a granular view of the backup status of organizations Fix issues reported by users   CloudFinder is now x360Cloud Read more at  x360Cloud New Feature  Downloadable backup report As a reseller, you can explore the latest backup status for y...

Overview   The Backup for Files product keeps an incremental backup cache in a subdirectory of the installation folder. The incremental backup cache is about 1.5% of the size of the backed up data. If you are backing up a large amount of data, this incremental backup cache can grow to be large, so you may need to move the installation directory to a...