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Jul 29 2025 - Agent - macOS 3.12.0 - Release notes
360Recover Agent for macOS v3.12.1 Agent Version: Agent for macOS v.3.12.0 Release Date(s): July 29 2025 Release overview x360Recover Agent for macOS 3.12.0 is a maintenance release. The primary focus of this release is to resolve bugs found during the agent support escalations and improve user experience. Summary of feature enhancements Added abil...
0 min reading timeVeeam - How to check the license on Veeam® Agent for Windows
Connect to the server or workstation where the Veeam® Agent for Windows is installed and open the console. Once the console is open, click on the About tab in the top right corner: If there is no active license, the Agent will show it is using the Free Edition. If there is an active license, the Agent will show the version of Windows installed (eith...
0 min reading timeBRC - How to distinguish multiple vApps
Problem: The user doesn't know how to distinguish multiple Virtual Appliances (vApp). Solution: The user can identify the vApp based on the serial number in the filename. The format will be as follows: Axcient_Vapp_SN< serialnumber>.ova Axcient_Vapp_SN< serialnumber>.zip Example: Axcient_Vapp_SNVA9999A1121609999. ova...
0 min reading timeHow to request your Axcient Cloud hosted data on a USB drive - x360Recover
To request a copy of your hosted data on a USB drive, please review the following information detailing costs and shipping options before you submit your request. What are my costs for an emergency restore on a USB drive? a. Data archive fee The data archive fee applies to the server data from a backup account, target core, or cloud node. (We some...
2 min reading timeSilently update the desktop client - x360Sync
Overview If a desktop client's Autoupdate feature has been disabled (by modifying the update.ini file), administrators can still manually run updates. A desktop client can be updated by launching the Autoupdate tool, or it can be updated in unattended mode (silently) from the command-line. For instructions on installing and registering a desktop c...
0 min reading timeSetting a file store location to read-only (Private Cloud Only) - x360Sync
Overview The x360Sync file store contains compressed and encrypted raw binary data. File stores can become quite large as systems scale in size. As a file store grows, you might need to migrate the file store to a new location. During these instances, you can temporarily set the file store to read-only. For complete instructions on migrating a fil...
1 min reading timeConfigure hostname settings for private cloud environments - x360Sync
The hostname field In the Settings tab of the web portal, you can specify your organization's domain name in the hostname field. This is used by x360Sync Server to generate links for login emails, forgotten passwords, and so forth. The hostname is also passed to the desktop client, so that it knows how to connect to the x360Sync server. Set the ho...
1 min reading timeCC- Veeam [VMware #2] Import Backup Copy Job
Return to the VMware Continuity Cloud Guide - Axcient BDR for Veeam SECTION 2: IMPORT AND DECRYPT THE BACKUP COPY JOB In Section 2, you will import and decrypt your backup copy job. This is done through Veeam Backup & Replication installed on your assigned VMware recovery environment. 1. Log into the VMware recovery environment using the ...
1 min reading timeHow-To videos - Backup for Files
This series of instructional videos includes Overview of the Online Backup Manager (OBM) (23 minutes) Overview of the Axcient Web Portal (48 minutes) Installing and Configuring Online Backup Manager (OBM) (42 minutes) Using the OBM Account Center (58 minutes) Using the OBM Account List (66 minutes) Using the OBM Account Wizard to Create an Account (...
0 min reading time4. How to view details about cluster shared volumes (CSV) - x360Recover
[Return to Guide to Failover Cluster Services ] View details about cluster shared volumes (CSV) in x360Recover When cluster shared volumes exist on an x360Recover protected system, additional CSV information will be displayed on the Protected System Details page. The cluster disk and volume information shown here will match the disk and...
1 min reading time