Give Axcient Support chat a try Did you know that 68% of our Support chats are resolved in less than 20 minutes? Give it a try for your next Support question: Log in to your x360Portal at  https://partner.axcient.com/ On the Dashboard, click the big orange X in the lower right corner Select the "Support Chat" choice to get started. Chat currently av...

In the event that your recovered system does not boot, or a Blue-Screen error message appears on startup, it may be necessary to recreate the Windows boot records on the hard drive. To recreate the Windows boot records on the hard drive:     1. Boot the system from a Windows operating system disc.  2. Click Next on the language selection page. 3. Cl...

Interested in CloudAutoVerify for Axcient-hosted vaults with Direct-to-Cloud endpoints? Learn about Cloud AutoVerify here: What is x360Recover AutoVerify?    AutoVerify data sheet AutoVerify is an enhancement to x360Recover's nightly BootVM check feature which provides validation of the recoverability of backup snapshots. If enabled, AutoVerify runs...

Overview   Before you can begin taking backups of your systems, you must first install the backup agent.  Agent installation can take various forms, depending on: the operating system you are deploying if you backup to an appliance ( NOTE :  Additional licenses may be required) whether you perform backups using Direct-to-Cloud (D2C) if you are manua...

a. Impacted Axcient Products: Axcient x360Recover BDR for Veeam Backup for Files BDR for Shadow Protect  b. Symptoms: Backups fail to complete with errors due to failure to create VSS snapshots. Event ID 8229 is recorded in the Application Log with error 0x800423f4 c. Description A recent update to the Microsoft Azure AD Connect Agent can cause the ...

Smart Search With x360Cloud’s SmartSearch tool, you can quickly perform full-text search operations across all user accounts and connected services to find one or more objects.   You can even search historical snapshots and version history.   When you find what you’re looking for, you can view documents and emails directly within the x360Cloud brows...

Overview How-to tips: How to perform an instant disk export How to start and stop instant disk exports How to monitor the progress of an instant disk export Instant disk export formats Introduced in release 10.7.0, the instant disk export feature provides immediate access to full disk images of a protected system, greatly reducing the time necessary...

Overview x360Sync API v2 is organized around REST.  Our API is designed to have predictable, resource-oriented URLs, and to use HTTP response codes to indicate API errors. We use built-in HTTP features, like HTTP authentication and HTTP verbs, which can be understood by off-the-shelf HTTP clients. JSON will be returned in all responses from the API,...

Version      21.6.0 Release Date       June 14, 2023   Summary of Changes  Added support for Microsoft Exchange Server 2019 CU12 and CU13 Added support for Microsoft Exchange Server 2016 CU23 Added support for Microsoft SQL Server 2019 CU20 Changed the way the log files are created. Each database opening will now generate its own log file, making di...

x360Cloud Onboarding Playbook  |   x360Cloud INDEX   |   Release Notes   |   x360Cloud Data Sheet   |   x360Cloud Essential User Guide Welcome to the x360Cloud Essential User Guide  This is a self-guided manual to walk through features and functionality for x360Cloud. Keep reading to learn more about the Microsoft and Google services and features x3...