View the Axcient Product Roadmap   We've added a Product Roadmap to the x360Portal dashboard, delivering a current snapshot of the projects underway at Axcient. Click on the tile at the bottom of the x360Portal dashboard to open the full Product Roadmap: The top navigation on the Product Roadmap includes status reports on Axcient's released projects...

Welcome to your D2C onboarding playbook This playbook will help you become familiar with Axcient's x360Recover Direct-to-Cloud (D2C) Prepare your environment Access your x360Portal account Access your vault Work with a backup agent Manage backups Set up local cache for D2C Recover Additional documentation:  D2C Quick Start Guide       D2C  I ndex D2...

Technology Questions Why should a MSP choose x360Recover? An MSP should choose x360Recover for the following reasons: If they are dissatisfied with their current BDR vendor If they need a BDR solution for offsite backups and/or always-on business continuity If they are paying too much, need more flexibility, or need a better ConnectWise integration ...

Component x360Sync Thick Client Version 3.6.8 Release Date March 28, 2024 (Private Cloud only) Fixes Fixed an issue when special characters in file and folder names could cause duplicates Fixed an issue when special characters in file names could cause recurring file events SUPPORT | 720-204-4500 | 800-352-0248 Contact Axcient Support at https://par...

Overview Please follow these instructions to use Azure/Login with Microsoft SSO for the Axcient Partner Portal at http://partner.axcient.com  1. Go to the Axcient Partner Portal login page at https://partner.axcient.com 2. Click the Login with Microsoft button. 3. Click Accept for MSO365 permissions 4. Click Link to an existing use r  5.  After link...

Runbooks allow you to configure an automatic deployment plan for virtualized devices. Configuring a Runbook allows you to specify: Devices to be virtualized  The order in which the devices should be virtualized Resources to allocate to each device Wait time between the deployment of each device Runbooks can be leveraged for both Test and Production ...

Note: These instructions are Windows-specific.For Mac instructions, see Install, register and configure the Mac Desktop Client Overview   End users can access their files, folders, and shared content from a multitude of end points, including the web portal, a mobile device, or their desktop client.  This article describes how an end user can install...

Looking for help converting an existing appliance agent to Direct-to-Cloud (D2C)? Steps to convert a Direct-to-Cloud endpoint to appliance mode [Watch a step by step video here:] (Seven minutes) STEP 1. Deploy an appliance provisioned for the customer    Need detailed instructions for installing and configuring an appliance? Refer to Appliance setup...

Connect to the server or workstation where the Veeam® Agent for Windows is installed and open the console. Once the console is open, click on the About tab in the top right corner: If there is no active license, the Agent will show it is using the Free Edition. If there is an active license, the Agent will show the version of Windows installed (eith...

What is Recovery Center?  Recovery Center   is a stand-alone Windows application that allows you to recover data directly from the Axcient cloud, private cloud, or local Appliance. It offers recovery options ideal for Direct-to-Cloud users, with or without a local cache repository, as well as those with a local BDR appliance. With Recovery Center, y...