[Return to Axcient BDR for Veeam Setup Guide ] In this section, you will configure the Axcient Cloud as a replication target for a Veeam source machine by creating a user account for each client on the Veeam target server and adding the Veeam target server as a service provider on the source Veeam server. 1. To access the console of your Veeam targe...

Create a database backup using pg_dump.exe 1. Open an elevated CMD prompt.  2. Change the directory to the bin folder in your PostgreSQL installation path (i.e. C:\PostgreSQL 9.1\bin) 3. Find the postgres password. (This can be found in the [portal] section of "\x360Sync Server\conf\config.ini") 4. Create a dump of the portal database with the follo...

We've found that some Axcient Eco2 and Mini2 BDR units with Supermicro X12 motherboards were shipped with an incorrect fan setting in the system BIOS. Affected systems may experience overheat warnings and potentially experience system shutdowns due to overheating in some extreme cases.  To check for and correct this issue, perform the following step...

  x360Cloud supports the latest versions of these browsers: Chrome Microsoft Edge Firefox Safari   SUPPORT  | 720-204-4500 | 800-352-0248 Contact Axcient Support at https://partner.axcient.com/login or call 800-352-0248 Have you tried our Support chat for quick questions? Free certification courses are available in the Axcient x360Portal under Train...

This article describes how to identify the hard drive slot location in ZFS. To locate a particular drive serial number: In this example we are looking for the serial number of /sdc  substitute the drive letter with the one you are search for such as /sdb or /sdf Log in as root. Type: hdparm -i /dev/sdc. The output will give you the hard drive serial...

Why use Fast Delta for SQL and Exchange Servers? If a protected system houses a large database system, such as Microsoft Exchange or Microsoft SQL, you can improve backup performance by turning on Fast Delta. Due to Microsoft's  'cheating' (bypassing the normal Volume Shadowcopy Services processes), the agent cannot rely on VSS to determine changed ...

Disk I/O throttling   This feature is present in x360Recover Agent 2.23 and newer. Agent 2.27 now supports a new configuration file option NETWORK_MBPS=xx.x.  The x360Recover agent now includes a simple mechanism for limiting storage disk I/O throughput in order to prevent the agent from adversely affecting performance of the protected system. This ...

Before deploying x360Cloud, you must add the x360Cloud administrator to the list of Site Collection Administrators in Microsoft. This gives the administrator full access (read/write) to the entire OneDrive and full view of the user’s entire OneDrive folders and files listing. How to Configure Permissions Log in to the Microsoft online portal (https:...

Overview If you have followed our instructions for backing up your OS and applications you will be able to recover quickly if your computer crashes. For Windows 7 systems, the procedure is to (1) download the bare-metal backup images containing your operating system and use these to restore your OS, and (2) download your data files. For other system...

1. Open the Online Backup Manager.   2. Make sure a backup is not running.  (If a backup is running, cancel it and wait for it to stop). 3. Right click Backup Now, and choose Verify Backup Cache:  This will start a backup job that will mark anything that is missing for re-backup. 4. After the process is complete, left click the Backup Now button and...