View the Axcient Product Roadmap   We've added a Product Roadmap to the x360Portal dashboard, delivering a current snapshot of the projects underway at Axcient. Click on the tile at the bottom of the x360Portal dashboard to open the full Product Roadmap: The top navigation on the Product Roadmap includes status reports on Axcient's released projects...

1. Download the Rufus - Create bootable USB drive utility You'll need to access a bootable USB creation tool.   1.1. Use a utility like Rufus - to create a bootable USB drive 2. Download the installation ISO file You can download the installation ISO from the Software downloads page or from an appliance or vault. 2.1. Locate the Downloads tab in the...

Connect to the server or workstation where the Veeam® Agent for Windows is installed and open the console. Once the console is open, click on the About tab in the top right corner: If there is no active license, the Agent will show it is using the Free Edition. If there is an active license, the Agent will show the version of Windows installed (eith...

  Version: x360Recover Manager (RMC) v 5.10  Release Date: March 20, 2024 X360Recover Manager (RMC) 5.10 includes UX improvements and bug fixes Summary of enhancements The Overview and System Details tabs of the Dashboard have been combined into a single view. We've updated the button styling for improved accessibility in the Virtual Office flow of ...

             You have several options when you want to search and restore Microsoft OneDrive folders backed up in x360Cloud: 1. Use Smart Search to find and restore a folder   Find a OneDrive folder using the Smart Search features and restore that folder with one click. This option works well when you are interested in one folder and know the folder...

ISSUE Acronis does not remove it's VSS writer registry key when uninstalled. SOLUTION 1. Start > Run > Regedit and delete the registry Key for the Acronis provider. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VSS\Providers 2. Open each key to view it's contents.   3. Locate the Acronis key. 4. Right click the Acronis key and export th...

Problem: The user receives the following error in the Unified Management Console (UMC). winexe returned error: Unable to connect to remote host using configured credentials. Errors occurred learning about remote client. Errors occured while setting up the task to run. Cause: The Axcient appliance is unable to access the target device for replication...

[Return to Axcient BDR for Veeam Setup Guide ] If you have a large amount of backup data in your Veeam backup infrastructure to back up to Axcient's cloud, you may want to request a “preload” or “seed.”    To determine if you should preload your data, please refer to this article which will help you estimate the time required for sending the initial...

Problem Open file backup fails with error messages similiar to the following:INFO: Initializing open file backup [C:\] {VSS-XP.dll}INFO: VSS: ERROR: Error during the last asynchronous operation.INFO: VSS: ERROR: - Returned HRESULT = 0x80042306INFO: VSS: ERROR: - Error text: VSS_E_PROVIDER_VETOOpen file backup failed to initialize because the snapsho...

Overview In addition to launching a virtual machine from the appliance, you can also export a protected system disk for recovery.  Using the Network File System ( NFS ) exports tool, you can allow remote systems to connect to the appliance or vault and then mount the export folder using the NFS protocol.  This is a two-step process:  First, in the P...