Shape the future of our products!
You’ve got ideas for how to make Axcient products and services even better, and we want to hear those ideas!
By joining our Partner Testing Program, you can be one of the first to see new features, provide valuable feedback to the product team, and directly influence the direction of our products.
Your insights will help us craft experiences that truly meet your needs, making our offerings better for everyone.
Why participate?
When you join our Partner Testing Program, you’ll have the unique opportunity to:
- Get early access: Be the first to explore and test new features before they’re released.
- Share your direct feedback: Your thoughts, impressions, and experiences will guide our design and development process.
- Shape the future: Help us create services and experiences that align with your needs and preferences.
If a study is a good fit for you, we’ll send you an invitation to participate. Whether you’re filling out a quick survey, joining a user interview, or testing a new feature, your input will be crucial in helping us improve and innovate.
Frequently asked questions
What am I signing up for?
By signing up, you’re joining our exclusive pool of potential participants for various research activities, including surveys, user interviews, usability testing, and beta testing. We’ll contact you when there’s an opportunity that matches your profile and preferences.
What type of participants are you looking for?
We’re looking for a diverse group of users who actively engage with our products and services. Whether you’re a seasoned expert or new to our offerings, your feedback is valuable. We’re particularly interested in hearing from those who are passionate about improving their experience and have ideas to share.
Will my information be confidential?
Yes, absolutely. Your privacy is our priority. All the information you provide will be kept confidential and used solely for research purposes.
Will I be selected?
Selection for each study depends on various factors, including the specific needs of the study and how closely your profile matches those needs. If you’re a good fit for a particular study, we’ll reach out to you with an invitation to participate.
Will I be compensated?
Many of our studies offer incentives, such as gift cards or early access to new features. Specific compensation details will be provided in the invitation to participate in each study.
What should I expect from a study?
Depending on the study, you might be asked to complete a survey, participate in an interview, or test out a new feature. We’ll guide you through the process and provide all the information you need to participate comfortably.
How will I be contacted?
We’ll reach out to you via email or in-app notifications. Keep an eye out for invitations and updates from us.
How do I opt out if I no longer wish to participate?
If you decide that you no longer want to be part of the program, you can opt out at any time. Simply contact us, and we’ll remove you from the participant pool—no questions asked.
SUPPORT | 720-204-4500 | 800-352-0248
- Contact Axcient Support at https://partner.axcient.com/login or call 800-352-0248
- Have you tried our Support chat for quick questions?
- Free certification courses are available in the Axcient x360Portal under Training
- Subscribe to Axcient Status page for updates and scheduled maintenance
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