BRC - Required firewall ports

Written By Tami Sutcliffe (Super Administrator)

Updated at August 31st, 2023

RMC Web-Console Communication

The ports listed below are required for communication between the Axcient BRC appliance and the RMC web console. Please ensure these ports are open prior to the appliance deployment and registration process.

Source: Axcient appliance

Target: axcient.net (162.245.72.50)

Required port Description
22 tcp ssh
4022 tcp ssh auxiliary

 

For encrypted appliances

Source: Axcient appliance

Target: appliances.efscloud.net

Required port Description
443 tcp https

 

Local backups for Windows/Linux

Source: Axcient appliance

Target: Windows/Linux device

Required port Description
135 tcp MS RPC
137-138 udp/tcp SMB
139 tcp SMB
445 tcp SMB/CIFS

 

Source: Windows device

Target: Axcient appliance

Required port Description
10600-10700 tcp IR/FD replication

 

Offsite Backups

Axcient BRC will use these ports to replicate data to the Axcient BRC Cloud.

If these ports are not open, Cloud replication jobs will not complete successfully.

USA

Source: Axcient appliance

Target: 198.73.17.10

Required port (range) Description
22 tcp ssh
443 tcp https
4000-6000 tcp Namespaces (offsite data transfer)

 

Canada

Source: Axcient appliance

Target: 198.73.23.20

Required port (range) Description
22 tcp ssh
443 tcp https
4000-6000 tcp Namespaces (offsite data transfer)

 

NTP Servers

Axcient BRC also uses public NTP servers for time synchronization.

Source: Axcient appliance

Targets:

  • server 0.pool.ntp.org
  • server 1.pool.ntp.org
  • server 2.pool.ntp.org
  • server ntp.ubuntu.com
Required port Description
123 udp NTP

 

Additional Requirements

ICMP traffic should be allowed for the appliance in any direction. 

Firewall Requirements – Table View 

Source Target Target port Description  
Appliance axcient.net (162.245.72.50) 22 tcp ssh RMC communication
Appliance axcient.net (162.245.72.50) 4022 tcp ssh aux
Appliance appliances.efscloud.net 443 tcp https Datastore encryption
Appliance Windows/Linux device 135tcp MS RPC Local backups
Appliance Windows/Linux device 137-138 udp/tcp SMB
Appliance Windows/Linux device 139 tcp SMB
Appliance Windows/Linux device 445 tcp CIFS
Windows device Appliance 10600-10700 tcp IR/FD replication
Appliance 198.73.17.10 22 tcp Offsite USA Offsite backups
Appliance 198.73.17.10 443 tcp Offsite USA
Appliance 198.73.17.10 4000-6000 tcp Offsite USA
Appliance 198.73.23.20 22 tcp Offsite Canada
Appliance 198.73.23.20 443 tcp Offsite Canada
Appliance 198.73.23.20 4000-6000 tcp Offsite Canada
Appliance 0.pool.ntp.org
123 udp NTP NTP
Appliance 1.pool.ntp.org
123 udp NTP
Appliance 2.pool.ntp.org
123 udp NTP
Appliance ntp.ubuntu.com
123 udp NTP