Migrate to a new Axcient vault

x360Recover protected systems

Written By Tami Sutcliffe (Super Administrator)

Updated at September 1st, 2022

Migrate a protected system on x360Recover 

x360Recover can fully migrate protected systems (including all recovery points, job histories, and metadata) from one device to another device of the same type - that is, from one appliance to another appliance, or from one vault to another vault. 

There are different procedures needed, depending on whether you are

  1. Migrating to a new appliance
  2. Migrating to a new Axcient vault
  3. Migrating to a new private vault

Migrate to a new Axcient vault:

Important note: Please migrate only ONE system at a time

Stop and disable replication

STEP 1a. (For Direct-to-Cloud endpoints only) If you are migrating a D2C endpoint, first Stop and then Disable the Replibit Agent Service on the protected system.

STEP 1b. (For appliance endpoints only)  If you are migrating an appliance endpoint, click the Protected Systems tab on the left navigation and select the appropriate System Name from the table.

STEP 2. Disable replication on the appliance for the desired protected system by following these steps:

2a. Select Replication

2b. Uncheck the Enabled checkbox (on the far-left side of the window.)

2c. Click Save.

Configure the original vault

STEP 3. On the original vault, set the retention policy for each protected system being migrated to Basic and -1 (keep forever)

Select migration type, add IP address and begin migration

STEP 4. Log in to the vault.

  • Click the Protected Systems tab on the left navigation.
  • Select the appropriate System Name.

STEP 5.  Select  Migrate.

STEP 6. Choose Migrate over Network by clicking on the corresponding radio button:

Enter the IP address of the target vault.

Note: The target vault should be in the same Axcient data center as the original vault. You can identify the Axcient data center by examining the URL for your given vault.

For example: rb-pmteam4.rb.ATL.efscloud.net is in the Atlanta data center

STEP 7. After you have selected the migration type and configured the IP address settings, click the Start button to begin the migration process.

Note: Monitor the progress from the System tab on the Jobs menu pane.

What is happening to the underlying data?

When migrating protected systems between Axcient-hosted vaults, the underlying data is not moved between storage nodes. Instead, the vault ownership of the data is simply updated in the databases of the two vaults involved. 

The protected system is removed from the original vault and added to the target vault, instantly transferring the protected system to the new location.

STEP 8.  Verify the job is successfully completed. 

STEP 8a. On the original vault, reset the retention policy for each protected system post migration back to the original or desired policy.

(For D2C endpoints only) - Reconfigure the agent for the new vault 

STEP 9a. (For Direct to Cloud endpoints only) After the migration has successfully completed, reconfigure the agent for the new vault.

  • To update the agent on the protected system, edit the Aristos.cfg file on the protected system by changing the value of SERVER=<IP address>to that of the target appliance.
    • For an Axcient vault address, enter the FQDN URL of your Axcient vault.

               For example:      rb-pmteam4.rb.atl.efscloud.net

(For appliance endpoints only) Add the new vault to appliance and enable 

STEP 9b. (For appliance endpoints only) After the migration has successfully completed, you must (a) add the new target vault configuration to the appliance and (b) enable replication.

Vault configuration

  • To add the new vault configuration to the appliance, log in to the appliance and select Vault Configuration from the left navigation. (If the new vault is not already configured, click Add Vault.)

  • Provide a friendly Name.
  • Enter the vault FQDN or IP address. (This is how the appliance can connect to the vault over the internet.
  • Click Test Connection

Configure replication schedule and bandwidth

Note: You may add additional segments to the schedule to create more granular network control, as needed.

  • Select desired Days of the week
  • Select Start time and End time ranges
  • Specify Bandwidth, which assigns a maximum network upload speed. 
  • Click Save to save the vault configuration

Configure and enable replication to the new vault 

  • Click the Protected Systems tab on the left navigation.
  • Select the appropriate System Name.

  • Select the Replication button

In the Replication Settings popup, click Add Vault

  • Select the new vault from the dropdown list
  • Select the OLDEST snapshot and click Save
  • Do NOT select USB Seeding

Stop replicating to the original vault

To stop replicating to the original vault, select the Delete button from the Replication Settings dialog box, and then click Save:

Select the option to delete the replication settings to the original vault without deleting the protected system from the vault.

  • We recommend that you delete only the replication configuration appliance by selecting Delete Replication Settings but leave Protected System on Vault:

Verify backup and replication

Perform a new backup by navigating to the Protected System Details page:

  • For an appliance, the Protected System Details page is found on the appliance
  • For D2C endpoints, the Protected System Details page is found on the vault

1. From the choices on the Protected System Details page click on Schedule Now:

2. Select Incremental Backup from the radio buttons:

Now, verify that a new backup completes successfully (for both appliance and D2C endpoints).

  • You should also verify that the appliance endpoints have successfully replicated the new snapshot to the target vault, once backup is completed.

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