Migrate to a new appliance

x360Recover protected systems

Written By Tami Sutcliffe (Super Administrator)

Updated at July 16th, 2024

Migrate a protected system on x360Recover

x360Recover can fully migrate protected systems (including all recovery points, job histories, and metadata) from one device to another device of the same type - that is, from one appliance to another appliance, or from one vault to another vault. 

There are different procedures needed, depending on whether you are

  1. Migrating to a new appliance
  2. Migrating to a new Axcient vault
  3. Migrating to a new private vault

Steps to migrate from one appliance to another

          IMPORTANT NOTE:  Please migrate only ONE system at a time.

Prepare the target appliance

STEP 1. To prepare a new appliance, refer to the following: Appliance setup and first-time login

STEP 2. Verify that no backup or replication jobs are active for the protected system by checking the, Backup and Replication pages on the Jobs menu. 

STEP 3Stop and Disable the Replibit Agent Service on the protected system

Configure the original appliance

STEP 4. On the original appliance, go to the Protected System Details page of the system you are migrating, and select the Migrate button.

If replication is configured for the protected system, replication settings (including remote connectivity settings defined on the Vault Settings menu of the appliance) will be copied and migrated to the new appliance.

Note: If active backup jobs or recovery operations are in use for this protected system, you will receive this warning:

Before continuing, verify that (a) no active backups are running and that (b) no protected system snapshots are in use by any recovery operations.

Choose the appliance migration method

STEP 5.  Choose a migration method by clicking on the corresponding radio button from the following settings:

Migrate over a network:
 If you select Migrate over Network, enter the IP address of the target appliance.

If you select Migrate over Network, enter the IP address of the target appliance. 
Migrate using a USB drive:

If you select Migrate using USB Drive, choose the desired attached USB disk target. (If no USB drive appears available for selection, the appliance has not detected any connected removable media.  Make sure you have connected the USB drive to the original appliance.)

IMPORTANT NOTE: If you choose to migrate via USB, a manually-entered encryption password is required to secure the data.  Please do not lose this password as it cannot be recovered

STEP 6.  After you have selected your desired migration type and have configured the settings, click Start to begin the migration process.

Monitor the appliance migration

STEP 7. Monitor the progress from the System tab on the Jobs menu pane.

When migrating over a network: The migration process will automatically complete in a single step: Data streams directly into the storage pool of the target appliance. All data transferred is ingested upon receipt.  Interrupted (or failed) jobs may be restarted or retried and all data previously sent will remain intact as the transfer is resumed.

  • You can verify that the migration job has completed successfully on both the original and target appliances.
  • You can monitor the migration process from the System page on the Jobs menu

When migrating using a USB drive: Once the export process completes on the original appliance, connect the USB drive to the target appliance.

From the Protected Systems page, click Import and select the desired protected system.

You will be prompted for the Password which you entered previously while exporting the USB.

Configure the new appliance (agent or IP address)

STEP 8. Once the migration is successfully completed, you must either:

1. Configure the agent for the new appliance

  • To update the agent on the protected system, you must edit the Aristos.cfg file on the protected system and change the value of SERVER=<IP address> to that of the target appliance


2. Change the IP address of the target appliance to match the original appliance.

  1. First, update the IP address of the original appliance from the System Settings -> Network Settings page. Use a setting that does not conflict on the network.
  2. Then, change the IP address of the target appliance to the IP address previously used by the original appliance.

STEP 9. After the migration has completed, you will reassign licenses and remove the original appliance from x360Recover Manager. 

To do this:

a. Shut down and power off the original appliance

b. Login to x360Recover Manager

c. Select the Licenses tab on the left navigation panel

d. Assign licenses to the new appliance

e. If you wish to fully decommission the original appliance, delete it. 

To delete an appliance: Navigate to the Services (Appliances) page.  Verify that the appliance is offline under the Health status column.  Click the menu dropdown on the right edge of the Service row and select Delete.

f. If you prefer to keep the original appliance in an inactive state, remove all licenses assigned to that appliance.

STEP 10. IMPORTANT: The retention  settings were temporarily adjusted during migration so that snapshots were not deleted while migration was performed.  Don’t forget to reset these retention settings later on the target appliance, once migration from the original appliance has completed.

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