x360Sync allows administrators and end users to back up personal files and folders that exist on registered Windows and Mac machines.

What File Types Can I Back Up?

The Backups feature is designed to back up and restore important personal files, including Microsoft Office content, pictures, PDFs, and so forth. These files are typically stored in a user directory or a home folder.

Example

Windows Directory: C:\Users\<user>\Desktop\MyFiles

Mac Directory: /Users/<user>/Desktop/MyFiles

Which file types should I avoid backing up?

The Backups feature is not designed to back up or restore entire operating systems or applications; backing up directories that contain application folders, system files, or temporary files will unnecessarily cause high CPU usage, and could affect the syncing process.

Example

Windows Directory: C:\Program Files or C:\Documents and Settings

Mac Directory: /Users/<user>/Library

How do I monitor the backup process on a user's machine?

Because local desktop clients handle both the sync and backup process, you can monitor and troubleshoot backup issues the same way you monitor sync issues. For example:

• Monitor the sync and backup process from the Machines tab in the administrative web portal
• Troubleshoot sync and backup issues using the Windows Event Viewer
• Use reports and advanced filtering to monitor machine health