[INDEX] ShadowProtect

Written By Tami Sutcliffe (Super Administrator)

Updated at October 11th, 2023

Axcient BDR for ShadowProtect 

This Solution Guide will walk you step-by-step through the process of implementing your customer’s StorageCraft ShadowProtect software with Axcient  BDR for ShadowProtect’s cloud services.

To complete implementation for your customer, you will:

  • Assess the backup requirements of your customer.
  • Provision Axcient accounts for computers that will be backing up data remotely. 
  • Install ShadowProtect on those computers requiring volume-level backups.
  • Prepare and configure ShadowProtect to perform volume backups of OS and critical server applications.

This Solution Guide will also briefly discuss how to 

  • Add managed computers to the ShadowProtect console
  • Connect and manage computers once they are on the ShadowProtect console
  • Create a new backup job
  • Configure ShadowProtect ImageManager
  • Monitor ShadowProtect images using Axcient’s Online Backup Manager
  • Monitor customer activity using reporting and notification email
  • Restore, migrate, or virtualize servers
  • Restore individual files
  • Recover from a disaster

Axcient Partners who activated Axcient ShadowProtect MSP licenses prior to June 1, 2016:      

  • Axcient no longer facilitates purchases of StorageCraft (SPX or ShadowProtect) licenses
  • Axcient no longer provides bundled services that include the cost of the local licensing for StorageCraft products.
  • If you have additional questions, please contact us at Support.



     1. Process Overview

     6. Local Monitoring with OBM

     2. Install ImageManager

     7. Access Customer Reports

     3. Configure ImageManager

     8.Change OS Type

     4. Begin Replication

     9. Create a Preload Drive

     5. Manage Files on Replicated Target

    10. Bare Metal Restore 

How-to articles [INDEX]


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