Summary of performance enhancements and bug fixes

  • Replaced twistd with uwsgi to eliminate 4-thread limit on backend API and handle heavy load peaks
  • Fixed issues with calculation of disk usage taking a long time to return
  • Improved performance when loading Users and System Info pages
  • Fixed problems with API timeouts causing Management Portal data collection to fail or be incomplete
  • Fixed issues with backend API timeouts and sluggish performance causing slow or failed vault logins
  • Added additional indexes to mongodb to improve filtering and searching performance
  • Added retries when calling some backend APIs to prevent artificial backup failures
  • Fixed inefficient API usage on Protected System Details page and removed redundant calls
  • Fixed bug causing backup scheduler to miss some jobs when many protected systems exist
  • Optimized Management Portal Report Engine to address partners with large number of appliances and protected systems
  • Fixed bug when scoring vault replication lag in report engine
  • Increased default API timeout to reduce failures and retries when backend is under heavy load
  • Added additional telemetry to assist with identifying protected systems affected by specific storage nodes


Auto Update Best Practices

We recommend that Enable Auto Update is enabled on the Settings -> Update Manager page on each of your x360Recover devices. 

We also recommend that you enable Auto-Enable Remote Assist When Upgrading so that remote access will be available to our development team should something go wrong with your upgrade.

  • This will ensure that your x360Recover devices are updated with the latest software enhancements in a timely fashion, and that the Support team will have a short window of time to access and repair any troublesome devices without requiring user intervention.