Technical Best Practices Newsletter
From Technical People For Technical People
April 2024 ----------------------------------------------------------- ARCHIVE | View online
NEW! x360Cloud Canadian Data Center
Axcient's new data center in Canada is coming online soon
We are investing in our x360Cloud solution to better protect Microsoft 365 and Google Workspace data for our Canadian MSP partners.
If you are interested in getting access first, complete this form and our sales team will reach out to get you started.
Update: Ubuntu 20.04 LTS (Focal)
Later in April, we're introducing an operating system upgrade to Ubuntu 20.04 LTS (Focal).
The deployment will be rolled out in waves over a period of time. Watch for release notes later this month.
New! Backup your client's macOS data
We've added support for macOS to x360Recover
Features now include:
- File and folder (mount) recovery via web browser and FTP
- Backups for Direct-to-Cloud and appliance-based systems
- Endpoint Manager support
- Automated agent upgrades with no system reboot required for the agent
Install an agent (macOS) for x360Recover
Updates: x360Recover Dashboard
Your "single pane of glass" at Axcient
We're excited to share ongoing design updates to the Recover Dashboard:
- A single pane of glass view of protected systems, appliances, and vaults
- Quick Action buttons to add clients and adjust settings
- Ability to access clients, devices, and vaults directly
Ready to give us feedback?
Sign up to talk to our product team!
Public APIs
Axcient’s open APIs available soon!
To reserve your spot in our early access group, sign up here and our product team will reach out with the details when early access is launched.
API access will be available for the following solutions:
- MSP Partner Integrator – for your own instance of Axcient x360
- Solutions Integrator – Extend the functionality of Axcient x360 to your own product
Learn more about Axcient's public APIs:
Plus - In Q2, we're also introducing:
- FTPS and New Recovery in x360Recover Manager (RMC)
- New Linux agent 3.5 under development
- Optional system tray icon for protected systems coming soon.
Keep watching for more news
Recovery Playbook for Axcient x360Recover
Verify, test. and recover - all in one place
Have you seen the Recovery Playbook for Axcient x360Recover lately?
- AutoVerify
- Virtual Office
- AirGap
Check out your Axcient Recovery Playbook
Upcoming AXCIENT Event
- Tuesday April 16 at 12 PM MT
MSP Xperience Lounge: CMMC, NIST, and the MSP Impact
Join us live as we dive into the intricate world of CMMC and NIST 800-171. We'll tackle the what, why, and how behind these complex compliance frameworks, and where MSPs need to play a role.
Join here
Fair Use cloud management tools
Manage your fair use cloud storage in x360Recover
You have tools to manage (and reduce) your fair use cloud storage:
- See a report on your dashboard
- Subscribe to an automated email notification
- Download a device list showing all protected systems
Check out your Axcient cloud storage tools
Latest from the
- - - - - Weekly list: What's new in the Axcient knowledgebase?
- - - - - x360Recover March 2024 release notes
Have suggestions? We're listening
Discovered a feature you would like to see?
Submit your idea via our Feature Request form
Technical Support
All critical issues covered 24/7
Support: 800-352-0248 #2
Open a Support ticket
- How to use Axcient Support chat
- Browse through the Axcient knowledgebase
- Schedule live (free) training with an expert
- Review the Axcient Service Level Agreements