Hey there, 

Our technical newsletter outlines recent feature releases & updates, upcoming events, and relevant knowledgebase articles from Axcient. We hope you enjoy!

In case you missed it...

We’re excited to share that Axcient has agreed to be acquired by ConnectWise:

• Open letter from our CEOs on September 10, 2024
• A 60-day post-acquisition update - November 19, 2024
• Questions? Contact your Partner Success Manager

🛰️ x360Recover Geo+

Geo+ is officially open to all partners in the United States.

Geographic redundancy is now available for all US-based x360Recover partners!

• Geo+ enhances your data protection for critical client systems
• It helps you easily pass cybersecurity insurance audits by adding a geo-redundant copy of your backup data. 
• Geo+ includes the same chain-free image-based technology, AirGap safeguards, and long-term retentions as your other Axcient backups.
• You can start protecting your data with Geo+ today either at your client level or protected system level settings.

NOTE: As of 2025, Geo+ will become billable. If you enable it now (in December), you will start seeing it on your invoices on January 1, 2025.

• Learn more by reviewing our Geo+ Users Guide
• Review detailed FAQs

💡New! Nerdio integration simplifies D2C Azure

The key benefit of the Axcient and Nerdio integration is how simply the x360Recover agent can be deployed via Nerdio.

The integration between Axcient x360Recover D2C and Nerdio Manager for MSP provides you with a seamless user experience. With centralized management, you can interact and oversee Azure backups within the familiar Nerdio interface. There is no need to switch between platforms; it’s all right there.

Read more here

🔄 For our x360Sync partners:

We would love your feedback

Please take 5 minutes to respond to this survey.

You’ll have the chance to vote on the roadmap features that matter most to you and share your insights about selling x360Sync to your clients.

We’ll carefully review every response and use your input to enhance the product and your experience.

☁️ x360Portal - Billing API Now Available

Our new Billing API is now part of our growing list of Public APIs.

• You can use it to easily reconcile your Axcient invoices -  and then invoice your clients via the system of your choice.
• You can track your billable and actual usage across the entire x360 suite, enabling integrations that power summary reports, invoices, and more

Documentation for the Billing API is now available at developer.axcient.com for you to explore.

• Learn more about our API integrations

New Features Coming Soon 📢

🔸x360Recover RMC - Agent downloads

Coming soon! You'll be able to more easily onboard (and protect systems faster) by using our new x360Recover Agent download option within Recover Manager.

You'll have the ability to download the x360Recover agent (D2C or BDR appliance versions) through your choice of the Recover Manager dashboard, client, vault, or  appliances views, reducing the time it takes to protect your client data.

Watch for more news on this feature.

🔹x360Cloud Integration with ConnectWise ASIO

Coming soon! Streamline your operations with the upcoming ConnectWise ASIO integration.

What to Expect:

• Company mapping between x360Cloud and ConnectWise ASIO
• Centralized backup monitoring

Stay tuned for the official launch.

❄️Seasons Greetings from all of us at Axcient ❄️

🔴 MSP Xperience Lounge: 2025 Crystal Ball

💻 x360Recover Live Product Tour 

Thursday, December 19th  -  12PM CT

Join Marcus Williams, Senior Sales Engineer, at 12 p.m. CT for an in-depth look at the BCDR stack structure required for single solution consolidation.

Register now, and if you cannot join the live demo, we will send you the recording.

⚙️ Product Team Call: Linux virtualization

Tuesday, January 7th  -  1PM ET

Our product team will host a Q&A, showing how you can locally virtualize protected Linux systems for Ubuntu, Debian, RedHat, and CentOS.

We'll also cover the Virtual Office support for Ubuntu and Debian which will be available by the end of Q4. (Virtual Office support for RedHat and CentOS VO will be released in early 2025). 

Register now, and if you cannot join the live Q&A and demo, we will send you the recording.

Did you miss a live session?

⚙️ Product Team Call: Public APIs for x360 UPDATE

[Recorded live Dec 5]

Axcient’s Director of Product, Leif Fortson, and Product Owner, Corey Fogg, lay out the details of Axcient’s new Public APIs for MSP and 3rd party integrators.

Our product team shares the details of our early access program, how to get started, and what you can do today with Axcient’s open APIs

• Watch this recording of Axcient’s Product team call with partners

• Weekly list: What's new in the Axcient knowledgebase?
• x360Recover latest 2024 release notes

Have suggestions? We're listening

Discovered a feature you would like to see?

Submit your idea via our Feature Request form

Technical Support

• All critical issues covered 24/7
• Support: 800-352-0248 #2
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• How to use Axcient Support chat
• Browse through the Axcient knowledgebase
• Review the Axcient Service Level Agreements