Set up Local Cache with Azure - x360Recover

Written By Tami Sutcliffe (Super Administrator)

Updated at October 12th, 2023

Overview

These steps will guide you through set up and recovery using x360Recover local cache in an Azure instance. 


STEP 1. Set up local cache in Azure 

Create a file share in Azure  

1.1. Log into your Azure portal at portal.azure.com

1.2. Select Storage accounts

1.3. From within the Storage accounts page, (1) create a new storage account or (2) select the desired existing storage account. This will produce <azurestorageaccount>, which is a credential you will use later in this process.

1.4. Once you have accessed the desired storage account, select File shares under the Data Storage section:

1.5. When the New file share window opens, enter the required information for a new file share and click Create to continue with the process. This will produce <fileshare> which is another credential you will use later in this process.

1.6. From within the new file share, select Add directory

1.7. Enter the name of the desired New directory. This will produce <directoryname> which is another credential you will use later in this process.

Click OK to continue.

 1.8. While you are still in the new file share, select Connect to get file share credentials (These will be located in the grey text).

Credentials needed

The following credentials are needed to configure x360Recover local cache and recover using that local cache:

  • File Path: \\<azurestorageaccount>.file.core.windows.net>\<fileshare>\<directoryname>\
  • Directory name: You will add <directoryname> manually
  • User </user>: localhost\<azurestorageaccount>
  • Password </pass>:  

STEP 2. Configure local cache in x360Recover

x360Recover's local cache allows you to keep a local backup within your Azure instance  - while also having a copy in the Axcient cloud. 

2.1. Log into your x360Recover vault

2.2. Select the desired device from the protected systems list and select the Agent button.

2.3. Within the Agent Configuration dialog, expand the Local Cache Settings:

Apply the credentials you collected while you created  theAzure file share.


NOTE: Be sure to add the folder name to the end of your path;

  • User = localhost\<azurestorageaccount>
  • Password =

Complete instructions for configuring all local cache settings are available here: 


STEP 3. Recover with local cache in Azure

3.1. Download Recovery Center

Recovery Center is a companion recovery platform for Direct-to-Cloud (D2C) protected systems. Recovery Center is a stand-alone application that allows you to recover data directly from the Axcient cloud or a private cloud.  

DOWNLOAD: https://help.axcient.com/software-downloads/iso-terms-x360recovery-center

3.2. Install Recovery Center

Install recovery center.exe on any windows server in your Azure instance. 

 Once installed, log in using your Axcient Partner Portal credentials.

3.3. Unmount existing resource share

***Very Important***

Unmount existing resource share 

Before doing any recovery in Recovery Center, you must first ensure that the device is not connected to the shared resource.

a. Open cmd from the Windows device and type in net use

If the device is connected to the share, you will see something like this:

C:\Windows\system32>net use

New connections will be remembered.

Status        Local     Remote                    Network

-------------------------------------------------------------------------------

OK                      \\axcientsestorage.file.core.windows.net\axcientsefileshare

                                                 Microsoft Windows Network

OK                      \\axcientsestorage.file.core.windows.net\IPC$

                                                Microsoft Windows Network

The command completed successfully.

Unmount the connected shares by using the following commands:

  • C:\Windows\system32>net use \\axcientsestorage.file.core.windows.net\axcientsefileshare /delete
  • C:\Windows\system32>net use \\axcientsestorage.file.core.windows.net\IPC$ /delete

You should get this result after each unmount:

  • C:\Windows\system32>net use \\axcientsestorage.file.core.windows.net\axcientsefileshare /delete

\\axcientsestorage.file.core.windows.net\axcientsefileshare was deleted successfully.

  • C:\Windows\system32>net use \\axcientsestorage.file.core.windows.net\IPC$ /delete

\\axcientsestorage.file.core.windows.net\IPC$ was deleted successfully.


 Once the resource is unmounted, continue with the normal restore process via Recovery Center

3.4. Recover using Recovery Center and x360Recover local cache

Once the resource is unmounted, continue with the normal restore process via Recovery Center. For step-by-step instructions on recovering with Recovery Center, please see Recovering with Recovery Center

Important note on using local cache with Recovery Center:  During the recovery process, when you reach the Recovery Path section, select restore using local cache. 

You must use the credentials provided by Microsoft for the file share you created:

For step-by-step instructions on recovering with Recovery Center, please see Recovering with Recovery Center

 


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