Support for backup and recovery of Linux protected systems
Our x360Recover agent for Linux has been activated for all devices.
- Linux for x360Recover fact sheet
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Watch a demo of Linux for x360Recover in action:
- Linux backup agent installation from an appliance [Demo at 6:30]
- Linux bare metal restore from an appliance [Demo at 12:30]
- Overview: Linux installation with 3.2.0 demo and Q&A [Demo at 9:30]
Linux appliance 12.3.0 features:
- Full image-based backups (for appliances and Direct-to-Cloud)
- Local cache for Direct-to-Cloud
- Analysis Tool support
- Agent orchestration (for configuration management)
- File and folder recovery
- Bare Metal Restore (BMR)
- Full image recovery (via BMR)
Where to download the Linux agent
Appliances (10.18.0 or newer) will see the Linux agent installation on the Downloads page:
Vaults (12.2.0 or higher) can find the Linux agent installation for Direct-to-Cloud on the Clients page:
x360Recover – Supported Configurations for Linux
With appliance version 12.3.0 and newer, x360Recover provides support for backup and recovery of protected systems running various versions of Linux operating systems.
The following protected system configurations for Linux are supported:
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Supported Linux operating systems
Debian Linux
Red Hat Enterprise Linux
Red Hat-based derivative Linux distributions
Ubuntu Linux
Ubuntu-based derivative Linux distributions
Supported networking
Supported filesystems
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Supported database application services
Supported Virtual Disk formats
Supported DR recovery mechanisms
Supported disk and boot configurations
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1 Requires Agent for Linux 3.5.0+
2 Due to a fundamental XFS filesystem incompatibility issue with Linux kernel versions less than 5.14.0, Red Hat Enterprise Linux 9 (and related derivatives) require both Agent for Linux 3.5.0+ and x360Recover Appliance version 14.0.0. Appliance 14.0.0 will be released in 2024 Q1
3 Requires appliance version 12.5.0+
4 LVM disk support is limited to single-disk LVM configurations. Multi-disk LVM pools and RAID configurations are not yet supported.
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Special Notes for RedHat Enterprise Linux 9+ (and derivatives) Appliance / Vault Linux kernel versions
Why it matters For the most part, you need not be concerned with which Linux kernel is deployed on your devices. Existing devices that were working on x360Recover 12.x with Bionic will continue to work on 14.x with Focal and will, in fact, have the same Linux kernel version after the upgrade. Newly deployed devices installed via the installation ISO will have the latest available kernel (5.15.0) for the best hardware support options. However, please note: Partners wishing to perform backups for RedHat Enterprise Linux 9 (RHEL9) or other systems running Linux kernel 5.14.0 or newer that are using XFS filesystems will be required to upgrade the underlying Linux kernel to 5.15. RHEL9 ships with Linux kernel 5.14.0 or newer, and the 5.14 kernel introduces breaking change into the XFS filesystem. Systems running a kernel older than 5.14 cannot mount an XFS filesystem that was created under 5.14 or newer. In this case, Backup Complete Checks and File recovery for the Linux protected system cannot be performed on an appliance or vault using the 5.4 kernel, since the backup data from RHEL9 systems cannot be mounted. To install the Hardware Enablement Kernel on an appliance after upgrading to release 14.0.0, login to the device as root via the console, IPMI, or ssh session and run the following: apt install linux-generic-hwe-20.04 For assistance upgrading the kernel on an Axcient hosted vault, please open a support ticket. |
x360Recover protected data size limitations
Storage of protected system data in the Axcient cloud is intended to fit common use cases of MSPs and their customers. We have tailored our recovery SLAs and Cloud Fair Usage policies to ensure that the vast majority of MSPs core use-cases for data protection are covered. That said, there are limitations to our bundled cloud storage and specific protected system size limits.
The Axcient Fair Use policy spells out the terms of overall cloud storage limits based on the number and type of protected systems you have protected in the Axcient Cloud. Fair Use is intended to provide a reasonable storage pool capacity which most partners will find provides virtually unlimited cloud storage for their per-endpoint protected systems (based on the expected nominal average size of typical server and workstation endpoints) while providing Axcient with a means of remediation in the event of abuse by a partner.
See: Axcient’s Fair Use Policy for details.
100TB Protected System Limit
In addition to Fair Use limitations to the total storage pool usage, there also exists a practical size limitation for a single protected system endpoint. Axcient does not support storage of any protected system in the Axcient cloud where the total data consumption for the system exceeds 100TB. This 100TB size includes not just the in-use size of the protected system, but also the total aggregate of data consumed by the protected system backup retention.
Important: Backups and replication for protected systems exceeding 100TB may be halted to ensure proper operation of the Axcient cloud.
Partners that need to provide backups for protected systems larger than 100TB may do so using Private Cloud vaults hosted in your own datacenter.
SUPPORT | 720-204-4500 | 800-352-0248
- Contact Axcient Support at https://partner.axcient.com/login or call 800-352-0248
- Free certification courses are available in the Axcient x360Portal under Training
- To learn more about any of our Axcient products, sign up for a free one-on-one training
- Subscribe to the Axcient Status page for a list of status updates and scheduled maintenance
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