Fixes  

• Fixes for customer escalations and markup issues. 
• Fix for issue where the restoration status for a partially-restored set of Microsoft 365 emails was shown as "Failed" instead of "Partial" in the new x360Cloud UI.
• Fix for backup failures where some archive emails received “Can't retrieve item from external system” error.

Known issues 

• “Total number of licenses selected for backup” counter sometimes doesn’t reflect the actual number of protected users when bulk selection/de-selection is performed on the Accounts page.
• Smart Search shows an incorrect number of matching results for Mail when using Filter by collection.
• Descriptions for some issues and backup progress are not shown in the container-level downloadable backup report and on the Reports page. 
• Archive emails are restored in a separate (timestamped) target folder when restored with general emails.

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• Contact Axcient Support at https://partner.axcient.com/login or call 800-352-0248
• Free certification courses are available in the Axcient x360Portal under Training
• To learn more about any of our Axcient products, sign up for a free one-on-one training
• Subscribe to the Axcient Status page for a list of status updates and scheduled maintenance

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