Error: To run this application, you first must install one of the following versions of the NET Framework.

Axcient DirectRestore

Written By Tami Sutcliffe (Super Administrator)

Updated at February 21st, 2023

Examples of possible error messages 

This error might occur if you have .NET Framework 3.5 or earlier installed: 

This error might occur if you have .NET Framework 4.0 installed:

What causes this error?

This error might appear when you have an outdated version of .NET Framework and you try to launch Axcient DirectRestore 21.5.0 (or later.) 

An embedded browser and new libraries for product activation were added in ADR 21.5.0 and this increased the .NET Framework requirements from 2.0 to 4.5.2.

How to resolve this error

If you have an older .NET Framework version, you must download an updated version here:


  • For Windows Vista, we recommend .NET Framework 4.5.2. 
  • For newer operating system versions, we recommend .NET Framework 4.8.

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