Problem:
Whenever Details on the protected system is clicked, a Datatables Warning occurs.
Solution:
Identify the popup error message below and apply the appropriate fix:
1st Popup Error Message:
Datatables warning (table id = 'psdTable'): Requested unknown parameter 'Used' from the Data Source from Row 4
Prevent this page from creating additional dialogs Error means that the used columns of the snapshots list is missing.
Solution:- Login into the appliance through root User and perform the following commands:
#cd /var/pkgMgr/flags/postInstall #ls Check if there a "snapshot_used" file exists. Those files are used to indicate the update manager that a portion of the update process has already been run. #rm snapshot_used #cd /var/pkgMgr/scripts/postInstall #./055-snapshotUsed.sh You should see something like: Snapshots type patch running... Done.
Verify that the issue has been resolved.
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2nd Popup Error Message:
Datatables warning (table id = 'psdTable'): Requested unknown parameter 'type' from the Data Source from Row 4
Prevent this page from creating additional dialogs
Error Means that Type columns of the snapshots list is missing.
Solution:- Login into the appliance through root User and perform below commands:-
Note: - Check to see if any full backups (besides the initial backup) have been taken.
- If not, proceed.
- If any full backups (besides the initial backup) have been taken, please contact Support.
#cd /var/pkgMgr/flags/postInstall #ls Check if there a "snapshot_type" file exists. Those files are used to indicate the update manager that a portion of the update process has already been run. #rm snapshot_type #cd /var/pkgMgr/scripts/postInstall #./056-snapshotType.sh You should see something like: Snapshots type patch running... Done.
Please check that the issue has been resolved now.
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