1. On the protected system, stop the agent service.
2. Delete the old VSS shadow copies.
3. Open the command prompt and type diskshadow
4. Delete shadows all
For Desktop systems:
- Type dir to display files and run efsvss-20**-r2-x86.exe
5. Start the x360Recover agent service.
The appliance will check in with the agent and fail the job usually within a minute.
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