x360Recover Manager (RMC)

Written By Tami Sutcliffe (Super Administrator)

Updated at October 31st, 2023

What is x360Recover Manager (RMC)?

x360Recover Manager is a web-based platform, accessed through your internet browser and configured  with single-sign-on (SSO) access through the x360Portal dashboard.  Our vision for this unified, single-pane-of-glass platform is to simplify and consolidate all of your Axcient BDR deployment, configuration, and management. 

Frequently asked questions about x360Recover Manager (formerly RMC)

How can I access x360Recover Manager?

You have single-sign-on (SSO) access to x360Recover Manager through the x360 Portal Dashboard.

Can I perform client management and license provisioning from x360Recover Manager?

Yes! As of October 24, 2023, we've consolidated several services and tasks within x360Recover Manager. You can now manage licenses, clients and passwords from one place. Learn more about the new x360Recover Manager tools here

Can I create multiple admin user accounts in the x360Recover Manager?

When you create users in the Axcient x360 portal, they will each be granted automatic access to x369Recover Manager. You can then adjust user privileges within x360Recover Manager.

Can I continue using the Global Management Portal (GMP)?

Yes; the GMP will continue to exist until all Direct-to-Cloud management functionality is fully available within x360Recover Manager.

Where did the RMC go?

The Remote Access Console (RMC) was the centralized management dashboard previously used for BRC and Fusion products. The RMC has been integrated into x360Recover Manager, and Manager's dashboard now provides the tools previously available in the RMC.

Where did the legacy x360Recover Licensing Portal (formerly Replibit) go?

The legacy license portal had been an integral part of the Axcient x360Recover system. Based on feedback from you (and innovation from our developers), the retirement of this portal became necessary and the capabilities of the retired portal have been integrated into x360Recover Manager. After October 24, 2023, whenever you browse to the old site at https://licensing.replibit.com/, you'll be redirected to https://partner.axcient.com 


What does x360Recover Manager provide?

With Manager, you can:

  • Easily monitor backups through a streamlined, intuitive UI/UX.
  • Customize backup health monitoring
  • Create multiple admin accounts so that different administrators have privileges according to their specific organizational roles.
  • Receive daily health digest emails summarizing the 24 hours of backup health

This section of the knowledgebase walks through features and functionality for the x360Recover Manager (formerly RMC.)  

How do I navigate x360Recover Manager?

Dashboard is your main console.

The Clients page summarizes registered clients. It shows health status, protected systems, and the number of services. 

The Services page is where you configure service level SLA thresholds, see storage summaries, review entitlements, and find descriptions of appliance hardware.

The Devices page lets you view, filter, and download reports based on device health status  You can also directly log in to a device, set alerts and launch the Recovery Wizard.

The Users page is where you can add, edit and manage users

The Licenses page is where you manage licenses, including adding and allocating

The Reports page generates detailed usage summaries, appliance and vault details, and information on status and jobs.

 


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