Reset the root password - x360Recover

Written By Tami Sutcliffe (Super Administrator)

Updated at June 5th, 2023

Disclaimer: This is dangerous as it might cause a corrupt file system

These instructions should be used with the guidance of Axcient's Tech Support.

1. Reboot the system and wait for the Grub boot menu to appear.  Press the <Down> and then <Up> cursor keys to interrupt the automatic boot countdown.

2. Enter E on the top line.

3. Scroll down to the line that starts with "linux /boot", go to the end of that line, and then add "init=/bin/bash" without the quotes

4. Enter F10 to boot.

5. When you arrive at the command prompt, type

mount -o remount,rw /
passwd root

6. Enter your new root password twice:

mount -o remount,ro /

7. At this point, you can try 'reboot' or 'shutdown -r now' but if those fail, the power button is the only option. 

After the system comes back, log in as root and:

rm /var/lib/mongodb/mongod.lock
systemctl start asyncreboot

8. The system will reboot again and after that reboot, everything should start properly. 




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