THIS IS AN ADVANCED TECHNIQUE (not a required task)
x360Cloud administrators can independently verify if a mailbox is accessible through the Application Impersonation of Exchange Web Services (EWS).
- Browse to https://testconnectivity.microsoft.com/(this is a Microsoft-owned tool).
- If using Office 365, click on the Office 365 tab.
- Look under the heading Microsoft Exchange Web Services Connectivity Tests.
- Select Service Account Access (Developers) and click on Next.
- Specify the target mailbox email address.
- Specify the service account user name (if using admin credentials on the connector, enter the exact same user name).
- Specify the service account password (if using admin credentials on the connector, enter the exact same password).
- Checkmark Specify Exchange Web Services URL and specify the URL (example: https://outlook.office365.com/EWS/Exchange.asmx).
- Check the box Use Exchange Impersonation.
- Check Ignore Trust for SSL.
- Click on Perform Test.
- Once results are displayed, check the overall results; also click on Expand All.
CUSTOMER SUPPORT | 720-204-4500 | 800-352-0248
- To learn more about any of our Axcient products, sign up for free one-on-one training.
- Please contact your Partner Success Manager or Support if you have specific technical questions.
- Subscribe to the Axcient Status page for a list of status updates and scheduled maintenance.