Synced Tool for Android
The focus of this release is on improving the overall user experience when uploading, including extending uploading functionality.
Select multiple files to upload
Ending support for old versions of Android enabled us to implement the functionality to select multiple files to upload.
Previously, users needed a workaround described here to upload multiple files at once.
In version 4.8, a user can simply select all the files to be uploaded without any hassle.
Extended error handling
File upload is a network operation, relying on multiple technology stacks in order to complete successfully. A variety of issues can occur, and a user needs to know what has happened and what to do next if an error happens.
In many cases, a single issue can cause upload failures for multiple files. To avoid bombarding users with the same text repeatedly describing the issue, we've hidden the text under the detailed view.
A user can tap on the error text to see the details of each issue and to understand what needs to be done to resolve the error.
Retry an upload operation
After something has gone wrong during an upload and the issue has been resolved, a user needs a way to retry the upload. (For example, a network connection might be lost for some time but then recovered.)
To enable a user to retry an upload, we've added two options: one to retry a single file upload, and the second to Retry all for all failed uploads in the top menu.
Cancel an upload operation
Sometimes a user might accidentally select the wrong files to upload. If a user is working with large files (such as videos), an error of this kind can exceed their allowed bandwidth.
To control traffic efficiently and help users feel more confident while using the Synced Tool, we've added the ability to cancel an upload operation.
- Resolved issue where tapping/pinning on a file results in the file being constantly uploaded on devices running Android 10
- Fixed issues that could lead to a crash
If you would like to learn more, we invite you to sign up for one-on-one training.
Please contact your Partner Success Manager or Support if you have any questions.
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