Overview
It is recommended that you perform a file-level backup on the drive where your file store exists, and a bare-metal backup of your x360Sync server. These can be scheduled at the same time for consistency.
Back up x360Sync components
There are three components that we recommend you back up in order to ensure rapid restoration and prevent data loss:
- File store—stores raw binary data, and is configured during the system set up process. This can be configured as a file-level backup.
- DB store—stores file and folder metadata. By default, this is located at c:\x360Sync Server\store_#. Because these databases typically reside on the same drive as your server, we recommend that you perform a bare-metal snapshot of this drive for quick restoration.
- PostgreSQL—stores business object information, including accounts, usernames, and passwords. It is located at c:\PostgreSQL9.1\. This also resides on the same drive as the x360Sync Server and should be included in the bare-metal backup.
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- Contact Axcient Support at https://partner.axcient.com/login or call 800-352-0248
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- To learn more about Axcient products, sign up for a free one-on-one training
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