The Global Management Portal (GMP) - x360Recover

Written By Heather Hootman (Administrator)

Updated at July 29th, 2021

The Global Management Portal (GMP) is a multitenant, centralized portal that delivers secure, remote access to your managed devices (appliances and vaults) and protected systems. With its single pane of glass architecture, the GMP streamlines administrative tasks, significantly reducing the total time required to manage your devices and reports.

For complete, detailed instructions on working with the GMP, please review this section.

Role of the GMP

The appliance is the core customer-facing component of the x360Recover solution, and the vault is the offsite storage repository for Cloud recovery. The GMP is the central management point, providing a single-pane-of-glass view of each of your deployed devices (appliances and vaults) as well as the protected systems they contain. With the GMP, you can perform the following:

  • Remotely access all connected appliances and vaults.
  • View dashboard and reporting details.
  • Review health checks.
  • Review trouble checks.
  • View historical storage utilization

Axcient Cloud vs. private cloud hosting

If you choose to replicate to the Axcient Cloud, you will be given a GMP virtual machine in the cloud free of charge. You will receive login credentials when you onboard as a new Partner.

Alternatively, if you are hosting your Private Cloud datacenter, you will be responsible for hosting your GMP. Most partners run the GMP as a virtual machine for simple administration and management, and the Global Management Portal takes very few resources to monitor. You can use the most current installation file to install the GMP. You do not need to modify your firewall at the Customer Location, but the GMP must have ports open for ssh (22), http/s (80,443), and device management (10000-10000+n where n is the number of managed devices).

For instructions on installing the GMP, please contact Axcient Support.