Replace a failed disk in the Backup Storage Pool

Written By Tami Sutcliffe (Super Administrator)

Updated at June 15th, 2023

1. If your pool has lost a disk, but the RAID is still intact (you have not lost two disks in a RAID5 or three disks in a RAID6), your pool will be in a degraded state. 

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2. Use the Storage Pool drop-down to find the Failed Disk(s) section. Here you should see your failed disk.  

Example

3. Next, physically replace the failed disk. 

  • The size of the replacement disk must be equal to or greater than the failed disk.
  • The sector size should be the same as what was used to create the storage pool (logical/physical)

A reboot will be required.

Note: You must re-create the disk as a RAID0 if the RAID controller is not passing the disks as JBOD. 

After you have replaced the failed disk, use the Storage Pool drop-down to find the Unused Disk(s) section. Here you should find an unused disk.

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4. Return to the Failed Disk(s) section, and click Replace next to the failed disk. Select the correct Unused Disk and click Replace

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5. You will see a popup notifying you that the disk is being replaced.

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6. While the disk is being replaced, you will see the resilvering status under Storage Status.

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7. When the resilvering process is complete, the pool will return to an Online status. 

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